• Management & Business Excellence Consultancy

Integrated Problem Solving Skills

The essential objective of this program is to take real life chronic issue, apply solving tools by building integrated problem-solving skills in the involved people. Later in this workshop, there will be an improvement plan related to that specific chronic issue and along with the individual’s capability enhancement.


  • Course Contents
  1. Historical data collection and analysis related to specific issue
  2. Understanding of problem frequency / intensity and its connection with company vision
  3. Application of 6W2H tool to refine the problem statement
  4. Cause and effect analysis (Man, Machine, Material & Method based)
  5. Verification of causes
  6. Root cause analysis (Y-Y Analysis)
  7. Action Planning
  8. Drafting of identified standard documents (JDs / SOPs / WI)
  9. Training of relative staff