- Course Contents
- Historical data collection and analysis related to specific issue
- Understanding of problem frequency / intensity and its connection with company vision
- Application of 6W2H tool to refine the problem statement
- Cause and effect analysis (Man, Machine, Material & Method based)
- Verification of causes
- Root cause analysis (Y-Y Analysis)
- Action Planning
- Drafting of identified standard documents (JDs / SOPs / WI)
- Training of relative staff